Terms of purchase
Our terms of purchase
The terms refer to: OutdoorDays AB with Organization number: 559195-1685
Our prices
All our prices are stated in Swedish kronor including VAT. We reserve the right to make any errors.
Generally
All prices are stated in Swedish kronor and include VAT. This also applies to export shipments (Norway). We reserve the right to make any errors.
When you place an order with us, it means that you accept our terms of purchase and agree that the name, address, telephone and email address are registered in our customer register.
We update our store regularly to give you the most accurate information possible. However, we reserve the right to make any errors and reserve the right to make price adjustments.
To shop on Outdoordays.se, you must be of legal age. If not, we require your guardian's approval.
Ordering
An order on Outdoordays.se is completed as soon as you click on "Confirm order" at checkout. You will immediately receive an order confirmation from us to the email address you provided. If you do not receive a confirmation of your order, contact us at hello@outdoordays.se or telephone 036-121020 to ensure that we have received your order.
All items remain the property of Outdoordays.se until they are fully paid.
For pre-orders / pre-orders, "ready - get first, pay later" does not apply.
Delivery method and shipping
Your order is sent from us to customers within Sweden via PostNord Mypack Collect & roof tent with DSV Home Delivery. Please note that Posten's packages must be picked up from the service point within 14 days. Shipping is charged according to Posten's price lists valid at the time of ordering. You can see what the shipping will be for one or more items by adding it or them to the shopping cart.
Warehousing and delivery time
Our store consists of an assortment of goods that we have in stock for immediate delivery. The goods in our store thus have stock status "stock item" or "temporarily out of stock". If the status is "stock item", we will send within 1-2 working days. The goods are with you or your postal agent within 2-4 working days.
Normal delivery time within Sweden is 1-5 days. We reserve the right to delay shipping beyond our control.
Note on the order if goods are urgent.
If an item is temporarily out of stock, it will be sent when it arrives in stock again. You always have the right to cancel the purchase if you do not approve a possible extended delivery time.
If the status is "available as a backorder", information is given via email at hello@outdoordays.se or by phone 036-121020. Texting also works well.
We only send packages within Sweden.
Open purchase, right of withdrawal and return
At Outdoordays.se you can choose to pay by card via Stripe.com. For large orders, the invoice also works well, then you can Contact us by email, and we will solve it.
At outdoordays.se, open purchase is valid for 14 days from the time you receive the item. In order for an open purchase to apply to an item, the item must be unused and undamaged with packaging and labels undamaged. You as a consumer can therefore open and look at the product but not use it.
When exercising the right of withdrawal (14 days), the product is returned in the same way as it was delivered. The return is paid by the buyer. In the event of a right of withdrawal, the product must be whole and clean.
Always contact us before returning! It is important that you enclose a copy of your receipt / delivery note to prove the date of purchase and so that we know who the return is for. Once we have received the return, we will make a refund to you.
When you cancel a purchase and return the item, we will refund the full amount of the item, if it is undamaged and unused in the original packaging.
Return address:
OutdoorDays AB
Hovslagarevägen 6
33153, Värnamo
Return shipping and shipping for any new shipment in case of exchange is paid by you as a customer.
Complaint
To complain about a faulty or defective item, please contact us at reklamation@outdoordays.se or call 036-121020. Always contact us in the event of a complaint, thank you! We will send a replacement item or refund to you within 30 days.
Byte
If you wish to exchange an item, return it to the return address above together with a receipt / invoice copy and an instruction on what you wish to exchange the item for.
Uncollected package
In cases where packages are not picked up at the collection point, the shipping is charged to the customer again if the package is to be sent again.
If you do not want the goods you ordered, only the price of the product will be paid in return. So not the cost of shipping.
This is so that we can save on our environment and not send products unnecessarily.
Uncollected roof tent, shipping + SEK 150 is charged regardless.